HomeTeam Inspection Service - Email Events – Incident details

All systems operational

Email Events

Resolved
Operational
Started over 2 years agoLasted 6 days

Affected

ISN

Operational from 1:52 PM to 6:51 PM

Updates
  • Resolved
    Resolved

    We've not received any reports of ongoing issues related to this incident.

  • Monitoring
    Monitoring

    ISN has posted the following across the bottom of all ISNs:

    "ALERT: We experienced an issue with incorrect email events sending for orders, starting at approximately 2:40PM PT on 12/13/23. A fix has been deployed, but please check your Email Events queue to ensure no additional emails are sent incorrectly to your clients."